Shipping

 

🌟 Processing & Shipping

  • When does my order ship?

    Orders usually ship within 3–5 business days (excluding weekends and holidays).
    Custom pieces like charm bracelets or necklaces may take 5–7 business days to create and process before shipping.

    Charm Shipping Pause (October 21–November 5)

    Charm orders placed between October 21 and November 5 will begin shipping on November 6, once our new inventory is ready.

    Orders containing books, apparel, or merchandise will continue to ship normally during this time.

  • During peak holiday season (October–January), processing times can extend by a few extra days due to higher order volumes — thank you for your patience while we pack everything with care!

  • After shipping, how long till I can start planning? Once your order's on the road, it typically takes 2-5 business days to land on your doorstep. Just a heads up: shipping carriers are juggling a lot during the holidays, so timing might shuffle a bit.

  • I'm in Hawaii/Alaska. What's the ETA? Deliveries to these beautiful states might take a scenic route. Currently, it's about a 15-day journey post-departure from our warehouse. Pro tip: If you're in Hawaii or Alaska, ground shipping's your best bet at checkout (if available).

  • Shipping options on the table? We've got USPS standard shipping with tracking for an easy flat rate of $6.95.

  • Do you ship internationally? Currently, Lovet Planners delivers to the United States only. And hey, if you're in the U.S. and your order's over $50, shipping's on us!

  • Where's my order coming from? We're LA locals, but our planners embark from our warehouse in Wisconsin and all charm orders are mailed from sunny Los Angeles, CA.

🌟 Tracking a Package

  • How do I keep tabs on my order? Your order confirmation has a tracking link so you can stalk your Lovet order as often as you like.

  • My tracking link's acting up. Should I panic? Deep breaths! Sometimes a USPS driver may forget to scan your package as it makes its way to you. If you don't see any movement after a couple of days, just shoot us a note here. 

🌟 Returns, Refunds & Exchanges

Need to make a return or swap something out? Here's everything you need to know.

🌟 Got More Curiosities?

For other burning questions, head over to our FAQ section.